Information We Collect

• Personal Identification Information: We may collect personal information such as your name, email address, phone number, and job title during account registration.
• Patient Information: Patient-related data such as medical records, treatment histories, and personal details may be stored within the platform to facilitate hospital management services.
• Usage Data: We collect non-personal data related to how the system is used, including system performance, IP addresses, and browsing data.

How We Use Your Information

• Account Management: The information you provide is used to create and manage your account and provide personalized access to the system.
• Operational Purposes: We may use your data to improve the efficiency and functionality of our Hospital ERP system, provide customer support, and ensure proper system operation.
• Compliance: We may use your information to comply with applicable laws and regulations in managing healthcare data and maintaining system security.

Data Security

• Encryption: We use industry-standard encryption protocols to protect your data from unauthorized access and cyber threats.
• Access Control: Only authorized personnel are allowed access to sensitive information, including patient data, in accordance with data protection laws.
• Regular Audits: We perform regular security audits to ensure our systems remain secure and compliant with relevant privacy regulations.

Data Sharing

• Third-Party Service Providers: We may share personal and patient data with third-party service providers that help us operate and improve our ERP system, such as cloud hosting providers or payment processors. These third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or other legal process.

User Rights

• Access and Update: You have the right to access, correct, or update the personal information you have provided to us through your account.
• Data Deletion: You can request the deletion of your personal data at any time, subject to legal obligations and operational requirements.
• Opt-Out: You can opt out of certain communications, such as promotional emails, by contacting us directly or updating your preferences in your account settings.

Data Retention

• We retain your data for as long as necessary to provide the services, comply with legal obligations, and resolve any disputes. Once the retention period has expired, we will securely delete or anonymize your data.

International Transfers

• If your data is stored or processed in countries outside your country of residence, we will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Consent

By using our Hospital ERP services, you consent to the collection, use, and sharing of your personal and patient data as outlined in this Privacy Policy. If you do not agree with any of the terms, please do not use our services.